Returns & Exchanges
At Faribault Mill, we stand behind the quality of our American-made craftsmanship; if you are not completely satisfied with your purchase, we accept returns and exchanges on unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unwashed condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our mill, your refund will be processed to your original payment method within 7-10 business days.